Report: 92% of IT decision-makers suppose course of automation is ‘important’

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In accordance with a brand new report by Camunda, greater than 9 in 10 (92%) IT decision-makers describe course of automation as a significant factor of digital transformation. The identical share considers course of automation essential to attaining enterprise optimization and effectivity, and to serving to them unlock workers to tackle extra complicated, strategic jobs. They assist will increase in funding in process-related applied sciences and anticipate their organizations to place the next precedence on making use of automation throughout operations, revealing that course of automation is taking up an more and more vital position of their organizations.

Nonetheless, the survey additionally reveals the truth that organizations proceed to face challenges of their efforts to leverage course of automation to its full potential. Simply 12% of respondents say they’ve been implementing course of automation as deliberate this 12 months, citing a reliance on outmoded expertise, lack of understanding of easy methods to get began, and confusion over business phrases reminiscent of hyperautomation and robotic course of automation (RPA). And whereas elevated funding is a optimistic indicator for continued progress, in an effort to maximize the influence of this funding, organizations should deal with overcoming the challenges that proceed to restrict even additional success.

To take action, organizations ought to think about 5 alternatives for overcoming boundaries and embracing course of automation to its full potential. This contains persevering with to shift towards the cloud and mitigating complexities and orchestrating processes throughout legacy applied sciences; embracing versatile, open structure to assist integration with an current expertise stack; fostering enterprise and IT collaboration and guaranteeing all stakeholders have a seat on the desk — together with builders and enterprise architects; taking a extra holistic strategy to RPA; and acknowledging that distant and hybrid work is right here to remain, and guaranteeing all the best processes are in place to assist this work mannequin.

Graphic. Process automation pays off. One in three IT professionals reached payback on their process automation investments (>100% ROI) within one year. 72% of respondents attribute at least a 50% return on process automation investments within a one year period.

Camunda commissioned Regina Corso Consulting to conduct a survey amongst greater than 600 IT decision-makers in North America and Europe to know the state of course of automation.

Learn the full report by Camunda.

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